Legal

Refund and Cancellation Policy

This policy explains cancellation handling and refund conditions for services delivered by Code Diffusion.

Last updated: May 10, 2026

Project Initiation

Work begins after formal confirmation and applicable advance payment. Discovery and planning activities are billable once started.

Cancellation Requests

Cancellation requests must be submitted in writing. Charges are applied for completed milestones and approved deliverables.

Refund Eligibility

Refunds, where applicable, are reviewed based on unused scope, payment stage, and documented project progress.

Non-Refundable Items

Third-party costs, domain/hosting fees, ad spends, and consumed licensed services are generally non-refundable.

Resolution

For billing concerns, contact our team with invoice details and project references for quick review and resolution.